wijayaPrivacy Policy

This page describes what we collect when you use wijaya and how we keep that data protected. We take your privacy seriously and operate under clear principles: we collect only what we need to verify your identity, process your payments, and deliver our services. We do not sell your personal information to third parties, and we do not use your data for marketing without your consent.

Our privacy commitments apply to all users of wijaya across supported jurisdictions—whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere where our services operate. We comply with local data-protection laws and international standards for handling sensitive information.

If you have questions about how we handle your data, contact our support team. We respond in English and can clarify any aspect of this policy.

What Data We Collect on wijaya

We collect personal information in three categories: identity data, account data, and transaction data. Identity data includes your name, date of birth, email address, and phone number. We require this during account registration and KYC (Know Your Customer) verification. We use identity data to confirm you are who you claim to be and to comply with local regulations.

Account data includes your username, password hash, security questions, and two-factor authentication settings. We store this data on our servers to authenticate you when you log in and to protect your account from unauthorized access. Your password is hashed using industry-standard encryption; we never store your password in plain text.

Transaction data includes deposits, withdrawals, game activity, and account balance history. We log every transaction with a timestamp so you can review your activity and we can audit our records. This data helps us detect fraud, resolve disputes, and comply with financial regulations.

Payment Information and Third-Party Processors

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we do not store your full payment credentials. Instead, we receive a confirmation token from your payment provider. This token lets us credit your wijaya account without us ever holding your card number or bank account details.

Our payment processors—the companies that handle mobile banking, local payment, online payment, and bank transfers—have their own privacy policies. We do not control how they use your data. We recommend reviewing their policies directly if you want to understand their practices.

Cookies and Tracking

We use cookies to keep you logged in and to remember your preferences (language, timezone, notification settings). These are session cookies that expire when you close your browser, or persistent cookies that last up to one year. We do not use cookies to track you across other websites.

We do not use third-party analytics services that track your behavior. We measure platform performance using internal logs, not external tracking pixels or scripts.

How We Use Your Data

We use your data for five purposes: account management, payment processing, fraud prevention, legal compliance, and customer support. We do not use your data for marketing, profiling, or any purpose beyond these five.

• 1
  Account managementCore

  We use your name, email, and phone to create and manage your wijaya account, send you login links, and reset your password if you request it.

• 2
  Payment processingCore

  We use your payment information to process deposits and withdrawals. We share this data with our payment processors only as needed to complete the transaction.

• 3
  Fraud preventionSecurity

  We analyze transaction patterns to detect suspicious activity. If we flag an account, we may ask for additional verification before processing a withdrawal.

• 4
  Legal complianceRegulatory

  We retain transaction records and identity data to comply with local financial regulations and anti-money-laundering laws.

• 5
  Customer supportService

  We use your account history and contact information to respond to your support requests and resolve disputes.

Your Rights and Data Retention on wijaya

You have the right to access your personal data, request corrections, and ask us to delete your account. To exercise these rights, contact our support team with your request. We will respond within 30 days.

We retain your data for as long as your account is active. If you close your account, we retain transaction records for seven years to comply with financial regulations. After seven years, we delete or anonymize your personal information unless local law requires us to retain it longer.

Our servers may sit outside your jurisdiction. If you are in Indonesia, your data may be processed in data centers in other countries. We apply the same security standards regardless of server location.

Security Practices on wijaya

We protect your data using encryption, firewalls, and access controls. Your password is hashed; we never store it in plain text. Your payment information is encrypted in transit and at rest. We require two-factor authentication for sensitive actions like withdrawals and password changes.

We conduct regular security audits and penetration testing. If we discover a data breach, we notify affected users within 72 hours and cooperate with local authorities.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, contact our support team. We respond in English and can clarify any aspect of our data practices. You can also request a copy of all personal data we hold about you.

This privacy policy may change as we update our practices or comply with new regulations. We will notify you of material changes by email or by posting a notice on wijaya. Your continued use of our platform after changes take effect means you accept the updated policy.